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Senior Product Manager

Job Description:

We are seeking a talented and experienced Senior Product Manager to join our dynamic team at DPDzero. As a Senior Product Manager, you will play a critical role in driving the strategic vision and execution of our digital collections and recovery platform. Your expertise in product management, deep understanding of the lending industry, and strong leadership skills will be essential in shaping our product roadmap and delivering innovative solutions.

Responsibilities:

  1. Define the product vision, strategy, and roadmap for our digital collections and recovery platform, aligning it with the company’s overall business goals and customer needs.
  2. Conduct market research, analyze customer feedback, and stay updated with industry trends to identify new opportunities and enhance existing features.
  3. Collaborate closely with cross-functional teams, including engineering, design, data science, and operations, to prioritize and deliver high-impact projects on time and within budget.
  4. Define and document product requirements, user stories, and acceptance criteria, ensuring clear communication and alignment across teams.
  5. Work closely with UX/UI designers to create intuitive and seamless user experiences, conducting usability testing and gathering feedback to drive iterative improvements.
  6. Define and monitor key product metrics, leveraging data and analytics to measure product performance and make data-driven decisions.
  7. Conduct competitive analysis and market research to identify market trends, emerging technologies, and potential partnerships or integrations.
  8. Collaborate with sales and marketing teams to develop go-to-market strategies, positioning, and messaging for product launches and feature releases.
  9. Act as a product evangelist, presenting product updates, demos, and roadmaps to internal stakeholders, customers, and industry events.
  10. Mentor and guide junior product managers, fostering a culture of collaboration, innovation, and continuous learning.

Qualifications:

  • Bachelor’s degree in Computer Science, Engineering, Business, or a related field. MBA or advanced degree is a plus.
  • Minimum of 7 years of experience in product management, with a focus on software or digital products.
  • Proven track record of successfully delivering and launching complex products or features, preferably in the fintech or financial services industry.
  • Deep understanding of the lending industry, including collections and recovery processes, regulatory requirements, and customer pain points.
  • Strong analytical and problem-solving skills, with the ability to gather and interpret data to make informed product decisions.
  • Excellent communication and presentation skills, with the ability to articulate complex ideas and influence stakeholders at all levels.
  • Experience with Agile methodologies and working in cross-functional teams.
  • Strong leadership and mentoring abilities, with a collaborative and inclusive approach to work.
  • Customer-centric mindset, with a passion for understanding customer needs and delivering exceptional user experiences.
  • Entrepreneurial mindset, with a drive for innovation, continuous improvement, and the ability to thrive in a fast-paced, dynamic environment.
Preferred Skills:
  • Experience in the fintech industry or other regulated environments.
  • Familiarity with machine learning and data science concepts, and their application in product development.
  • Experience with compliance and security requirements in product management.
  • Knowledge of UX/UI design principles and usability testing.
  • Experience with Agile product management tools such as Jira or Asana.

About DPDzero

DPDzero builds the AI-first collections platform that lets lenders grow confidently while we take care of delinquency. We combine smart automation, a multilingual conversational voice agent, and disciplined field & telecalling execution to turn a difficult part of the lending lifecycle into measurable business impact. Our platform ties decisioning, outreach orchestration, and human-in-the-loop workflows into auditable, compliance-ready pipelines so partners can integrate us like core infrastructure.

We’re product-led and ops-backed: what you build here ships, scales, and changes real KPIs. That work isn’t just for engineers — account managers, operations specialists, compliance leads, and HR professionals all play a hands-on role in making experiments actionable and outcomes repeatable. At DPDzero you’ll collaborate across product, ML, and field teams to measure and improve things that matter (recovery rate, contact yield, compliance signals), not just ship features.

We’re backed by experienced investors and led by operators who have built India-scale fintech rails, so expect a high-ownership environment where impact is measured and rewarded. If you want a role where your day-to-day work directly moves company and partner outcomes — whether in product, sales, ops, or people — come help us expand credit access responsibly and at scale.