Management Information Systems (MIS) Executive

About the Role: We are seeking a highly skilled and experienced Management Information Systems (MIS) Executive to join our dynamic team at DPDzero. In this role, you will be responsible for managing and analyzing our organization’s data to improve our operational efficiency and support decision-making processes. The ideal candidate will be an Excel guru, with an exceptional ability to manipulate and interpret data, and a strong track record of delivering accurate and insightful reports.

Key Responsibilities:

• Data Analysis and Reporting: Develop and maintain comprehensive reports for customers, business team and operations team, utilizing advanced Excel skills. Perform in-depth data analysis to identify trends, anomalies, and opportunities for improvement.
• Data Management and Cleanup: Ensure data integrity by cleaning and validating data from various sources. Implement processes to streamline data collection and processing.
• Collaboration with Teams: Work closely with business and operations teams to gather requirements, understand their data needs, and provide analytical and reporting support. Facilitate data-driven decision-making across departments.
• Process Improvement: Continuously improve reporting and analysis processes, implementing best practices in data management and utilization.
• Customer Support: Prepare and present reports to customers, addressing any queries or concerns with clarity and professionalism. Help with monthly and weekly business reviews.

Qualifications:

• Bachelor’s degree.
• Proven expertise in Microsoft Excel (Pivot Tables, VLOOKUP, Macros, etc.).
• Minimum of 3 years’ experience in an MIS role.
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
• Excellent communication and interpersonal skills, with the ability to interact effectively with both technical and non-technical teams.
• Ability to work independently and manage multiple projects simultaneously.

Preferred Skills:

• Experience with other data analysis tools (e.g., Power BI, Tableau).
• Knowledge of data modeling, data cleansing, and data enrichment techniques.
• Familiarity with business intelligence and database management concepts.

About DPDzero

DPDzero builds the AI-first collections platform that lets lenders grow confidently while we take care of delinquency. We combine smart automation, a multilingual conversational voice agent, and disciplined field & telecalling execution to turn a difficult part of the lending lifecycle into measurable business impact. Our platform ties decisioning, outreach orchestration, and human-in-the-loop workflows into auditable, compliance-ready pipelines so partners can integrate us like core infrastructure.

We’re product-led and ops-backed: what you build here ships, scales, and changes real KPIs. That work isn’t just for engineers — account managers, operations specialists, compliance leads, and HR professionals all play a hands-on role in making experiments actionable and outcomes repeatable. At DPDzero you’ll collaborate across product, ML, and field teams to measure and improve things that matter (recovery rate, contact yield, compliance signals), not just ship features.

We’re backed by experienced investors and led by operators who have built India-scale fintech rails, so expect a high-ownership environment where impact is measured and rewarded. If you want a role where your day-to-day work directly moves company and partner outcomes — whether in product, sales, ops, or people — come help us expand credit access responsibly and at scale.