← Back to All JDs

Collection Strategy Manager

Job Description:

We are seeking a skilled and strategic Collection Strategy Manager to join our dynamic team at DPDzero. As the Collection Strategy Manager, you will be responsible for developing and executing collection strategies to optimize performance and drive growth. You will oversee lending portfolios, coordinate with cross-functional teams, and define collection budgets for maximum impact.

Responsibilities:

  • Develop and execute collection strategies to optimize performance and drive growth.
  • Manage lending portfolios and oversee collection activities to maximize efficiency.
  • Coordinate with cross-functional teams to align strategies and optimize collection performance.
  • Define collection budgets and allocate resources efficiently.
  • Collaborate with the key account management team to expand the portfolio and unlock new use cases.
  • Utilize data-driven insights to identify areas for improvement and implement corrective actions.
  • Work closely with the data analytics team to gather insights and translate them into actionable strategies.
  • Collaborate with product teams to enhance collection processes and user experience.
  • Analyze customer behavior and segmentation data to design effective collection campaigns.
  • Ensure effective consumer lifecycle management to maximize collection efficiency.
  • Stay updated with industry trends, regulatory changes, and best practices in collection management.

Requirements:

  • Minimum of 5 years of experience as an analyst in data-driven environments. Experience in SQL/Python is a plus.
  • Strong combination of business analytics and operations skills.
  • Ability to see both the big picture and pay attention to details, enabling the development of scalable processes with a hands-on approach.
  • Passion for numbers and a determination to achieve daily targets with operational rigor for long-term results.
  • Comfortable with ambiguity, adept at applying first principles, and skilled at translating broad ideas into actionable plans.
  • Excellent problem-solving skills and the ability to analyze and solve complex problems.
  • Strong communication skills to effectively communicate solutions in a simple and concise manner.

About DPDzero

Credit penetration in India faces significant challenges, necessitating focused attention. Without proper infrastructure, extending credit to unserved and underserved populations remains elusive.

DPDzero is on a mission to enhance credit penetration by enabling lenders to concentrate on acquiring new customers, while we handle delinquency management. We are an 18-month-old startup, collaborating with over 20 lending partners . We have secured $3.25 million in seed funding from Blume Ventures, India Quotient, Better Capital, etc.

Company Description:

DPDzero is a pioneering fintech company dedicated to extending formal credit access to the next billion individuals in India. Our cutting-edge platform leverages machine learning and a digital-first approach to transform the lending industry. By prioritizing compliance, data-driven decision-making, and a culture of experimentation, we aim to maximize value for lenders while delivering an unparalleled customer experience. Join us as we revolutionize the financial landscape and empower individuals with greater financial opportunities.

Customers:

At DPDzero, we work with a diverse range of ambitious lenders, both established players and emerging disruptors, who are reshaping the credit ecosystem in India. Some of our esteemed customers include Cashe, Ring, TATA Capital, IndusInd Bank, KreditBee, and more, with new additions each month.

Our Approach:

We partner with our lenders by taking charge of their collections portfolio, allowing them to focus on customer acquisition while we ensure efficient recovery from their customers. Our technology-driven platform leverages machine learning algorithms to optimize collections strategies and drive maximum recovery rates.