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Office Administrator

Responsibilities:

As a Office Administrator at DPDzero, you will be responsible for overseeing and managing various aspects of our office facilities to ensure a safe, efficient, and comfortable working environment. Your key responsibilities will include:

  1. Office Management:

    • Manage day-to-day office operations at our Bangalore office, including coordinating office supplies, equipment maintenance, and office cleanliness.
    • Oversee office security and access control.

  2. Reception:

    • Serve as the first point of contact for visitors, clients, and employees at our Bangalore office.
    • Answer and redirect phone calls, take messages, and handle inquiries courteously and professionally.

  3. Administrative Support:

    • Assist with scheduling meetings, appointments, and travel arrangements for team members.
    • Handle incoming and outgoing mail and packages.
    • Maintain and update company records, files, and databases.

  4. Vendor Management:

    • Coordinate with vendors and service providers for office-related services, such as cleaning, maintenance, and catering.
    • Manage IT vendor relationships and coordinate IT-related services and equipment.

  5. Asset Management:

    • Track and maintain office equipment and supplies.
    • Ensure proper inventory management and procurement of assets.

  6. Document Management:

    • Establish and maintain effective document management processes.
    • Organize and archive documents for easy retrieval and compliance.

  7. Event Coordination:

    • Help plan and organize company events, meetings, and conferences in Bangalore.
    • Coordinate logistics, including catering, audio-visual equipment, and meeting room setup.

  8. Assist HR and Management:

    • Support HR with onboarding/offboarding processes.
    • Assist with employee-related administrative tasks, including maintaining personnel files.

  9. Health and Safety:

    • Ensure compliance with health and safety regulations at our Bangalore office.
    • Assist in emergency response planning and drills.

Qualifications:

  • Bachelor’s degree is a must.
  • Proven experience as a Facility Manager, Office Administrator, or similar role.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
  • Proficiency in using the internet for tasks such as procurement, travel arrangements, and online research.
  • Excellent organizational and time management skills.
  • Strong communication and interpersonal abilities.
  • Attention to detail and problem-solving skills.
  • Ability to handle confidential information with discretion.
  • Customer-oriented mindset and a welcoming demeanor.

Location:

This position is based at our office in Bangalore, India.

About DPDzero

Credit penetration in India faces significant challenges, necessitating focused attention. Without proper infrastructure, extending credit to unserved and underserved populations remains elusive.

DPDzero is on a mission to enhance credit penetration by enabling lenders to concentrate on acquiring new customers, while we handle delinquency management. We are an 18-month-old startup, collaborating with over 20 lending partners . We have secured $3.25 million in seed funding from Blume Ventures, India Quotient, Better Capital, etc.

Company Description:

DPDzero is a pioneering fintech company dedicated to extending formal credit access to the next billion individuals in India. Our cutting-edge platform leverages machine learning and a digital-first approach to transform the lending industry. By prioritizing compliance, data-driven decision-making, and a culture of experimentation, we aim to maximize value for lenders while delivering an unparalleled customer experience. Join us as we revolutionize the financial landscape and empower individuals with greater financial opportunities.

Customers:

At DPDzero, we work with a diverse range of ambitious lenders, both established players and emerging disruptors, who are reshaping the credit ecosystem in India. Some of our esteemed customers include Cashe, Ring, TATA Capital, IndusInd Bank, KreditBee, and more, with new additions each month.

Our Approach:

We partner with our lenders by taking charge of their collections portfolio, allowing them to focus on customer acquisition while we ensure efficient recovery from their customers. Our technology-driven platform leverages machine learning algorithms to optimize collections strategies and drive maximum recovery rates.