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Office Administrator

Responsibilities:

As a Office Administrator at DPDzero, you will be responsible for overseeing and managing various aspects of our office facilities to ensure a safe, efficient, and comfortable working environment. Your key responsibilities will include:

  1. Office Management:

    • Manage day-to-day office operations at our Bangalore office, including coordinating office supplies, equipment maintenance, and office cleanliness.
    • Oversee office security and access control.

  2. Reception:

    • Serve as the first point of contact for visitors, clients, and employees at our Bangalore office.
    • Answer and redirect phone calls, take messages, and handle inquiries courteously and professionally.

  3. Administrative Support:

    • Assist with scheduling meetings, appointments, and travel arrangements for team members.
    • Handle incoming and outgoing mail and packages.
    • Maintain and update company records, files, and databases.

  4. Vendor Management:

    • Coordinate with vendors and service providers for office-related services, such as cleaning, maintenance, and catering.
    • Manage IT vendor relationships and coordinate IT-related services and equipment.

  5. Asset Management:

    • Track and maintain office equipment and supplies.
    • Ensure proper inventory management and procurement of assets.

  6. Document Management:

    • Establish and maintain effective document management processes.
    • Organize and archive documents for easy retrieval and compliance.

  7. Event Coordination:

    • Help plan and organize company events, meetings, and conferences in Bangalore.
    • Coordinate logistics, including catering, audio-visual equipment, and meeting room setup.

  8. Assist HR and Management:

    • Support HR with onboarding/offboarding processes.
    • Assist with employee-related administrative tasks, including maintaining personnel files.

  9. Health and Safety:

    • Ensure compliance with health and safety regulations at our Bangalore office.
    • Assist in emergency response planning and drills.

Qualifications:

  • Bachelor’s degree is a must.
  • Proven experience as a Facility Manager, Office Administrator, or similar role.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
  • Proficiency in using the internet for tasks such as procurement, travel arrangements, and online research.
  • Excellent organizational and time management skills.
  • Strong communication and interpersonal abilities.
  • Attention to detail and problem-solving skills.
  • Ability to handle confidential information with discretion.
  • Customer-oriented mindset and a welcoming demeanor.

Location:

This position is based at our office in Bangalore, India.

About DPDzero

DPDzero builds the AI-first collections platform that lets lenders grow confidently while we take care of delinquency. We combine smart automation, a multilingual conversational voice agent, and disciplined field & telecalling execution to turn a difficult part of the lending lifecycle into measurable business impact. Our platform ties decisioning, outreach orchestration, and human-in-the-loop workflows into auditable, compliance-ready pipelines so partners can integrate us like core infrastructure.

We’re product-led and ops-backed: what you build here ships, scales, and changes real KPIs. That work isn’t just for engineers — account managers, operations specialists, compliance leads, and HR professionals all play a hands-on role in making experiments actionable and outcomes repeatable. At DPDzero you’ll collaborate across product, ML, and field teams to measure and improve things that matter (recovery rate, contact yield, compliance signals), not just ship features.

We’re backed by experienced investors and led by operators who have built India-scale fintech rails, so expect a high-ownership environment where impact is measured and rewarded. If you want a role where your day-to-day work directly moves company and partner outcomes — whether in product, sales, ops, or people — come help us expand credit access responsibly and at scale.